THE BENEFITS TO HIRING A PROFESSIONAL DRIVER OVER AN UBER/TAXI
Timing is also an issue when hiring a professional driver. Passengers do not want to be faced with the uncertainty of whether there is a vehicle within close range. Especially for special occasions, passengers do not want the potential of waiting a long time for their car. One of the benefits of professional car service over an Uber is that passengers can control the time that limos arrive for pickup. When a passenger needs to depart at 7:30, that timing can be locked in with certainty in advance, sometimes by even calling a week ahead of time.
The most obvious benefit offered by a private car service is safety. Although Uber has instituted some background check measures that it employs to vet its drivers, there is always the notorious story of an unsafe Uber driver. Professional drivers have a reputation to maintain, as do their employers. They show up to work day in and day out, and unprofessional or dangerous service will leave a lasting negative impact on their business. An Uber driver simply would not have to continue working as a driver if they provided poor service. A professional car service, however, does not have the option of discontinuing their business. The car service is only as good as its last customer experience. Therefore, it has an incentive to offer the very best customer service on every trip because it has a business to maintain on a daily basis, as opposed to an Uber driver who can engage in driving sporadically. A professional car service will focus on the passenger’s overall experience, as opposed to merely getting the passenger from door to door. This gives the traveler an opportunity to receive personalized service, in contrast with the standardized service offered by Uber.

